Shipping policy
Shipping Policy
Where We Ship
We currently ship to only Canada.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
-
Standard Shipping: 3–7 business days
-
Express Shipping: 1–3 business days (if available)
Free Shipping
Enjoy FREE standard shipping on all orders over $49.99 (before tax and after discounts).
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real-time.
Delays & Exceptions
We aim to ship on time, every time—but delays may occur due to carrier issues, weather conditions, or peak seasons. Thanks for your patience!
Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out to us at info@ultracuts.ca within 7 days of the expected delivery date. We’ll take care of it.
